We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused.
If you're seeing any continued issues, don't hesitate to get in touch with our team.
Posted Sep 27, 2021 - 12:09 BST
Monitoring
A fix for the incident has been deployed.
We’re monitoring to ensure users' experience on the platform returns to normal.
We'll provide an update as soon as we can.
Posted Sep 27, 2021 - 10:32 BST
Investigating
We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when trying to post new work orders or manage existing work orders (incl. payment of invoices).
Our Engineering team is working to identify the root cause and implement a solution.
We'll provide an update for you as soon as we can.
Posted Sep 27, 2021 - 09:01 BST
This incident affected: Work order management, Notifications, Reporting, Payments, APIs, and Webhooks.