Public API TLS certificate issue

Incident Report for Plentific

Resolved

We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused.

If you're seeing any continued issues, don't hesitate to get in touch with our team.

Posted Apr 27, 2023 - 18:54 BST

Monitoring

We’ve deployed a fix for the incident.

We’re monitoring to ensure users' experience on the platform returns to normal.

We'll provide an update as soon as we can.

Posted Apr 27, 2023 - 18:20 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 27, 2023 - 17:43 BST

This incident affected: Work order management, Properties, Notifications, Reporting, data and analytics, Payments, APIs, Webhooks, and Sandbox environment.