Identified service disruption: Pro Search

Incident Report for Plentific

Resolved

We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused.

If you're seeing any continued issues, don't hesitate to get in touch with our team.

Posted Jun 26, 2020 - 09:19 BST

Monitoring

We’ve deployed a fix for the incident.

We’re monitoring to ensure users' experience on the platform returns to normal.

We'll provide an update as soon as we can.

Posted Jun 26, 2020 - 09:09 BST

Identified

We’ve identified an issue with the Search functionality for our Pro application. Tradesmen are unable to use the search function on the site. Our engineers are working to fix this as quickly as possible.

We'll provide an update as soon as we can.

Posted Jun 26, 2020 - 08:32 BST

This incident affected: Work order management, Payments, Notifications, Reporting, data and analytics, and API & Webhooks.